July 01, 2009 - (Free Research) Read this paper to learn how a challenging business climate can create an opportunity for many enterprises to revisit how IT supports the need for improved business productivity. Better, more efficient IT is often required. This streamlining of IT demands better and more accurate IT management processes in order to reduce waste.
December 01, 2009 - (Free Research) AIS Construction Equipment (AIS), a heavy construction equipment dealership that sells, rents and repairs machinery, was challenged to automate work orders completed by service technicians who repair heavy equipment to accelerate the billing cycle, follow up on sales leads and improve customer service.
January 23, 2009 - (Free Research) Business intelligence (BI) can be considered critical to the very existence of most organisations. The purpose of this research was to explore whether and how companies are using BI to improve their businesses; to identify the obstacles they encounter in its use; and predict how BI will evolve in the next ten years.
April 12, 2010 - (Free Research) This white paper demonstrates that both business and IT GRC initiatives are continuing to grow in relevance and provides key recommendations for companies seeking to transform business processes to reduce costs, improve governance and compliance, while mitigating and managing risk.
February 25, 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.
October 01, 2009 - (Free Research) IT managers everywhere feel overwhelmed with the rising tide of security threats in the face of an increasing regulatory burden. It is not surprising then that they tend to overlook one particular area of IT security, which is the privileged access that they grant to themselves and/or their colleagues in order to do their jobs.
January 19, 2009 - (Free Research) In order to ensuring the EDW will get the optimal performance and will scale as your data set grows you need to get three fundamental things correct, the hardware configuration, the data model and the data loading process.
February 01, 2010 - (Free Research) This Aberdeen Analyst Insight draws on three discrete data sets in order to examine the business value of making access to BI more pervasive across the enterprise. The data shows that users taking such an approach have overcome a number of organizational challenges in order to drive significant business performance enhancements.
February 10, 2009 - (Free Research) This paper is about using information management software from Business Objects, an SAP company, for SAP data migration projects, either for upgrades from one version of SAP to a newer one, or from other environments to SAP.
February 08, 2010 - (Free Research) This report is based on a series of in-depth interviews conducted by Dimensional Research. The goal of this study was to evaluate real-life experiences implementing the most current versions of HP Service Manager and BMC Remedy—the leading ITSM solutions— in order to understand the differences in long-term cost of ownership.
April 13, 2010 - (Free Research) This report describes how organizations are attempting to improve specific decisions. Most analyses of decision-making address single capabilities, such as technology, leadership, or group process. In this research, the topics addressed were more comprehensive - the idea being to understand which improvements were used most frequently.
July 22, 2010 - (Free Research) This White Paper explores a number of practical ways to achieve this, including optimizing mainframe development and testing processes, platform migration, and process modernization. It also looks at the benefits, return on investment (RoI), and relative risk factors for these options.
July 22, 2010 - (Free Research) Explore the proven impact of enterprise content management (ECM) software technology and discover your potential for greater business success. Read this paper to learn about the top 10 things you’ll save with ECM.
February 17, 2010 - (Free Research) IDG Research Services recently surveyed more than 200 CIOs and senior IT and business executives at companies of all sizes to examine the benefits of giving employees mobile access to strategic business applications, including ITSM applications. This analyst report discusses the benefits of ITSM mobilization and key findings from the IDG survey.
May 09, 2008 - (Free Research) Bankinter, a multichannel bank, chose to work together with Intel and Infogroup in order to benefit from Intel® Core™ 2 Processor with vPro™ technology which it believed could meet its desktop platform manageability challenge.
March 18, 2010 - (Free Research) This webcast explores monitoring challenges that IT pros face. Gain insight into how to streamline your processes and improve monitoring efficiency.
July 09, 2010 - (Free Research) Listen to this Podcast to learn how SEQUEL, a powerful data access and retrieval tool, can solve your data access needs. SEQUEL can help any business and any user, whether data is stored locally on a System i DB2 database, or remotely on servers running SQL Server, Oracle, and MySQL.
February 04, 2010 - (Free Research) The IT administrators of the Police Academy of the Netherlands demanded a data protection solution that delivered granular, item-level backup and restore capabilities. In their search, they came to DocAve's Backup and Recovery solution as well as their Replicator solution to meet their backup and data protection needs.
March 18, 2010 - (Free Research) View this webcast to explore the monitoring challenges that IT pros face. Gain insight into how to streamline your processes and improve monitoring efficiency.
May 29, 2009 - (Free Research) Performance optimization is a key ingredient in the struggle to stretch an invested IT dollar to its absolute limit. Read this whitepaper to learn about the 3-step 'prevent, find, fix' approach to handling performance optimization problems at any stage of the development lifecycle.
November 01, 2009 - (Free Research) One big area organizations often find easy ways to improve is in its facilities/real estate management. Cutting consumption translates into cost savings and helps the environment. Reducing your overall square footage reduces your electrical consumption and your carbon emissions. Read this analyst insight to learn how to get started.
September 18, 2009 - (Free Research) Enterprise Management Associates® (EMA®) research shows 75% of CIOs are facing budget cuts. Most CIOs need to go beyond obvious cost reduction measures to address the largest single IT cost - staff. This whitepaper will discuss the ways that Workload automation can effect real cost savings.
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