March 2008 - (Free Research) Wireless devices can allow small market businesses to respond faster, provide better service and ensure availability. Read this case study to learn how one small-business leveraged the BlackBerry technical support service to improve business processes.
January 2008 - (Free Research) This paper is the third in a four-part series that addresses mobile communications in the healthcare industry. Part Three addresses the key issues surrounding the selection and adoption of a wireless solution within the healthcare industry.
August 2008 - (Free Research) This paper is designed to help enterprises understand how Avaya, with its broad portfolio of systems, applications, built-in recovery features and professional services, can help plan and execute a solid approach to communication continuity preparedness.
March 2008 - (Free Research) Organizations are dependent on email. As this dependency grows, the cost of failure-due to outages, virus attacks, malicious activity or other problems increases. Read this IT Briefing to if you are considering an upgrade to Exchange 2007.
December 2008 - (Free Research) Denver Health's challenge was to ensure cost-effective business continuity and disaster recovery capabilities so they implemented VMware technology with LeftHand Networks SAN technology to create a simple but powerful disaster recovery solution.
November 2008 - (Free Research) This videocast explains how the sequence of events recording (SER) works, so that you can implement a plan to identify, treat, and prevent power system issues.
July 2008 - (Free Research) Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.
August 2008 - (Free Research) Managing electronic records can be a painstaking task, but it is essential in organizations today. Learn how to simplify this task, as comedian John Cleese outlines the features and benefits of an efficient new electronic management solution.
November 2008 - (Free Research) Despite technological advances, no power system can operate 100% of the time indefinitely. This videocast shows you how sequence of events recording (SER) can determine what went wrong and save the critical load.
July 2008 - (Free Research) ECHO™ provides the vehicle for focused customer experience management through real-time call monitoring and agent performance evaluations.
September 2008 - (Free Research) This paper examines how separating backup from archiving can make data protection more efficient, keep information online and accessible at lower costs for longer periods of time and achieve regulatory compliance.
October 2008 - (Free Research) Elsevier relies on Informatica® Identity Resolution™ to automate the task of searching and matching international addresses in its sales information system to provide this single view of its customers.
October 2008 - (Free Research) Informatica Identity Resolution uses intelligent algorithms and strategies to locate identity data records inside large databases, emulating an expert user's ability to recognize matches.
September 2008 - (Free Research) This White Paper describes how Iron Mountain's DataDefense™ and Connected® Backup/PC data protection solutions can be utilized to create total security solution in accordance with Iron Mountain's "Three Pillars" of data protection.
September 2008 - (Free Research) This paper discusses the Storage-as-a-Service concept spearheaded by Iron Mountain Digital. It supports online data protection and recovery, digital records management, and information destruction.
November 2008 - (Free Research) Solutions are available from Microsoft and partners to accelerate the development of standards-based, integrated healthcare solutions for both providers and insurance plans.
March 2008 - (Free Research) Electronic discovery known as e-discovery refers to any process in which electronic data is sought, located, secured and searched with the intent of using it as evidence in a legal case. Read this e-book to learn why e-discovery is so important.
January 2008 - (Free Research) This paper is the fourth in a four-part series that addresses mobile communications in the healthcare industry. Part Four zeroes in on the features and capabilities that make BlackBerry smartphones an ideal match for healthcare industry requirements.
November 2008 - (Free Research) Read this white paper to learn how to meet compliance regulations and protect your company's data while utilizing electronic data systems to meet business objectives.
June 2008 - (Free Research) This white paper will describe five key areas of email archiving implementation, drawing upon real world examples and experiences, to explore all the important issues that can impact total cost.
